Shipping & Fulfilment Policy
1. Dispatch Times Orders are typically dispatched within 1–2 working days.
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2. Delivery (UK Mainland) Delivery is made via courier or Royal Mail, depending on order size and weight.
Estimated delivery:
· Standard: 2–5 working days
· Courier: Next working day (where applicable)
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3. Delivery Charges Delivery costs are calculated at checkout based on order size, weight, and location.
We may offer free delivery on orders above a specified value.
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4. International Delivery International shipping is available on request. Customers are responsible for any import duties or taxes.
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5. Delays While we aim to meet delivery estimates, delays may occur due to courier issues or unforeseen circumstances.
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6. Failed Deliveries If delivery attempts fail and goods are returned:
· Re-delivery charges may apply
· We reserve the right to deduct reasonable costs from any refund
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7. Order Changes Orders cannot be amended once dispatched.
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8. Damaged or Missing Items Please report any issues within 48 hours of delivery with supporting photographs.
