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Shipping & Fulfilment Policy

1. Dispatch Times Orders are typically dispatched within 1–2 working days.

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2. Delivery (UK Mainland) Delivery is made via courier or Royal Mail, depending on order size and weight.

Estimated delivery:

· Standard: 2–5 working days

· Courier: Next working day (where applicable)

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3. Delivery Charges Delivery costs are calculated at checkout based on order size, weight, and location.

We may offer free delivery on orders above a specified value.

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4. International Delivery International shipping is available on request. Customers are responsible for any import duties or taxes.

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5. Delays While we aim to meet delivery estimates, delays may occur due to courier issues or unforeseen circumstances.

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6. Failed Deliveries If delivery attempts fail and goods are returned:

· Re-delivery charges may apply

· We reserve the right to deduct reasonable costs from any refund

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7. Order Changes Orders cannot be amended once dispatched.

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8. Damaged or Missing Items Please report any issues within 48 hours of delivery with supporting photographs.

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