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Shipping & Fulfilment Policy

1. Dispatch Times Orders are typically dispatched within 1–2 working days.

2. Delivery (UK Mainland) Delivery is made via courier or Royal Mail, depending on order size and weight.

Estimated delivery:

· Standard: 2–5 working days

· Courier: Next working day (where applicable)

3. Delivery Charges Delivery costs are calculated at checkout based on order size, weight, and location.

We may offer free delivery on orders above a specified value.

4. International Delivery International shipping is available on request. Customers are responsible for any import duties or taxes.

5. Delays While we aim to meet delivery estimates, delays may occur due to courier issues or unforeseen circumstances.

6. Failed Deliveries If delivery attempts fail and goods are returned:

· Re-delivery charges may apply

· We reserve the right to deduct reasonable costs from any refund

7. Order Changes Orders cannot be amended once dispatched.

8. Damaged or Missing Items Please report any issues within 48 hours of delivery with supporting photographs.

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